Synchrony is hiring for Representative, Collections | Apply Now
Role :
Representative, Collections
Location :
HYDERABAD
JOB DESCRIPTION:
A Pre‑Charge Off Collector communicates with customers about past‑due accounts, explains why they are past‑due, and works with them to find a suitable method of repayment. The job is to help the client recover the money that is outstanding on their account before it goes to charge off. All this has to be done while complying with applicable laws, regulations, and company guidelines.
Explore more new job openings
- Alignerr is hiring for Document Review Specialist | Apply Now
- Synchrony is hiring for Representative, Collections | Apply Now
- Accenture is hiring for AI/ML Computational Science Associate | Apply Now
- Cognizant is hiring for Voice Process Executive | Direct Walkin
- Techmahindra Urgent Limited Vacancy For Work From Home | Apply Now
What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- Identify why the account became delinquent and work out payment plans by listening carefully and communicating effectively with borrowers who are past due
Help customers use the different payment options available to them
Stay in compliance with Collections Standards and the Collections Operating Procedure.
Decide when account maintenance is needed, then make the appropriate entries and document the account accordingly
Use the FDR on-line system and workstation application to carry out daily tasks
Handle manual queue collections when required
Meet the established standards for both productivity and quality
Follow established Compliance guidelines, including successfully completing all required Compliance training on time
Follow company policies
Overtime hours as needed
Carry out other related Collection duties and responsibilities as assigned.
Education Required:
- Qualification—Undergraduates/Graduates
- Experience: Fresher or upto 3 years’ experience
Any Graduation
Any stream
Fresher’s
Experienced also
skills
Outstanding English communication abilities
Enthusiasm for collections work driven by customer service
Previous experience in collections or customer service is a plus
Uncompromising integrity
Capability to perform in a demanding environment
Willingness to work US shifts (open to a 24/7 working environment)
Willingness to work on Indian and US holidays.
Familiarity with basic computer skills
Preferred skills and knowledgeExceptional time management abilities and the capacity to meet standards (productivity and quality) in a high-pressure environment
Proven excellence in customer service and dedication to quality
Solid organizational abilities and the capacity to handle multiple tasks at once
Complete professional integrity
Exceptional communication skills, both verbal and written
Proven capacity to negotiate effectively and handle conflict
Excellent interpersonal abilities
Proven capacity to accept constructive feedback
Collections experience is preferred, and prior call center experience is also preferred
Solid PC skills: Microsoft Office suite
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
SALARY :
Monthly Salary from $700-$800 per month
Get instant updates on the latest jobs! Join our Channels
🔗 Job Applying Link | Apply Link |
|---|---|
| 🟢 WhatsApp Channel | V the Techee WhatsApp Channel |
| 📸 Instagram Page | V the Techee Careers Instagram Page |
| ✈️ Telegram Channel | Telegram Channel |
| ▶️ This is Vidhey YouTube Channel | This is Vidhey YT |
| ▶️ V The Techee YouTube Channel | V the Techee YT |
| ▶️ V The Techee Govt Jobs YouTube Channel | V the Techee Govt Jobs YT |

