GENPACT JOB
JOB ROLE:Process Associate - Content Moderation - Telugu + English
Location - HYDERABAD
JOB DESCRIPTION:
You need to Provide resolution to maintain standards of quality
You need to Review content and provide resolution based on prescribed guidelines
You need to Recognize trends and patterns and raise issues timely
You need to Provide insights to help improve the support to the users
You need to Maintain a thorough understanding of process and policies
You need to Provide excellent customer service to our customers
Education Required:
- Any Graduation
- Any stream
- Any Post graduation
Skills Required:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in Read/Write in English & Telugu Language,
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work
