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Cognizant is hiring for Voice Process Executive | Direct Walkin

Role :

Customer Support Executive Voice Process

Location :

HYDERABAD

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Customer Support.
Time and Venue
4th August , 9.00 AM – 11.00 AM
Cognizant office GAR Infobahn Tower 5, Shanthinagar Rd, Kokapet, Hyderabad, Telangana 500075.

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • Use voice support to address questions and issues from customers.
      Handle questions about orders, deliveries, returns, refunds, and accounts.
      Provide timely and competent client service.
      Keep thorough records of your encounters with customers.
      When helping consumers, adhere to the company’s regulations and quality requirements.

For a Customer Support Voice Process position, we are seeking motivated and career-focused new hires. For recent grads who are enthusiastic about providing outstanding client experiences and have strong communication skills in English, this is the perfect opportunity.

The ideal applicant should be self-assured when interacting with clients over the phone, have excellent listening and problem-solving skills, and always act professionally while putting the needs of the client first.

Overall Guidelines:


First-come, first-served registration processing will be used.

Only the first 350 qualified applicants who report between 9:00 and 11:00 AM are eligible to participate.

Education Required:

Any Graduation

Any Post Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure
    • Both recent graduates and seasoned applicants are welcome to apply.
      outstanding English communication abilities.
      comfortable working both day and night shifts on a rotating basis.
      willing to work six days a week and take one week off on a rotating basis.
    • Candidates must have finished their postgraduate or graduate studies.
      All academic records, such as grades and degree/provisional certificates, should be in the possession of candidates.
      Candidates must agree to take part in the document validation and background check procedures.
      Candidates should be at ease working nights and other rotating shifts.

      Candidate Profile of Choice:

      outstanding presenting and verbal communication abilities.
      strong focus on customer service.
      a positive work ethic and a professional demeanor.
      A quick learner who is open to adjusting to new procedures and technologies.
      the capacity to establish rapport and sustain favorable encounters with customers.
      capable of working in a fast-paced setting and is a strong team player.
      exhibits dependability, responsibility, and a customer-first mentality.

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

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SALARY :

As per the company norms