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Sutherland is hiring for Collection Associate | Apply Now

Role :

Technical support associate &Back-End Process (Non-Technical)

Location :

HYDERABAD

JOB DESCRIPTION:

  • Hello ConnectionsWe are recruiting a Collection Associate right now.to become a part of Sutherland’s expanding team.EXP: 0–4 Years

    New Applicants May Apply

  • Essential Competencies Needed:

    Effective Communication Mid-Shift Graduates Can Apply

If interested, please share your resume or reach out directly: Email: Abinaya.Manoharan@Sutherlandglobal.com Contact: 9791385843



Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • Examine open accounts included in the daily Ageing report.

      2. Keep an eye on and manage the designated accounts, including customer reconciliations, account adjustments, and professional outbound and inbound collection calls.

      3. Gather client payments by the due date and promptly follow up on payment agreements

      4. Keep an eye on client payments to make sure receivables are promptly collected.

      5. Ensure prompt escalation in the event of nonpayment or silence

      6. Provide customer service by providing statements, handling refunds, processing account changes, and promptly resolving client billing issues.

      7. Determine the causes of account delinquency, talk about them with clients, and escalate them

Education Required:

 

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Tech Support
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure
    • Fresher (NO PURSUING)
    • 0- 4 years experience in technical support only into International voice
    • Excellent communication skills in English.
    • Willingness to work in rotational shifts.(Night shifts) 24/7

HOW TO APPLY :

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Scroll down and press the Apply Link button.
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• Fill the details with the information provided.
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SALARY :

Expected Fresher Salary -3-5 Lacs P.A.